This Privacy Policy explains how SpinFormula, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players, including those residing in the United Kingdom. Please read this page carefully so you understand how your information is handled and what rights you hold over it.
What We Collect and Why
When you create an account, we ask for information such as your name, date of birth, email address, and payment details. This is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we also receive data from payment gateways and identity verification services — for example, confirmation that a card or e-wallet belongs to you. We collect only what is genuinely needed to operate your account safely and compliantly.
On a technical level, our web platform records session data, including your IP address, browser type, and interaction logs. This information helps us maintain the security and stability of the platform, detect unusual activity, and ensure that our services function correctly for you. We do not use this data to build marketing profiles or share it beyond the purposes described in this policy.
How We Protect and Share Your Data
Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with strictly controlled internal access. Only staff members who require access to perform their role — such as compliance or customer support personnel — are permitted to view your personal information, and they do so under confidentiality obligations.
We do not sell your data to third parties. There are, however, limited and specific circumstances under which we may share information externally. These include passing necessary details to payment processors so that your transactions can be completed, working with identity verification providers to confirm your account details, and disclosing information to regulatory or law enforcement authorities when we are legally required to do so. In every case, data sharing is kept to the minimum necessary.
You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request that your account data be removed, subject to any legal retention obligations we must fulfil. To exercise any of these rights, please contact us through our customer support channel, and we will respond within a reasonable timeframe.
Where we are required by law or our licensing obligations to retain records — for instance, transaction histories or identity documents — we will keep that data for the period prescribed by those requirements, even after your account is closed or becomes inactive. Once the applicable retention period has passed, data is securely deleted or anonymised.
If we make material changes to this Privacy Policy, we will notify you through the platform before those changes take effect, giving you the opportunity to review them. Continued use of the platform following notification will be taken as acceptance of the updated terms. If you have questions about how your data is handled, our support team is available to assist you.
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